1. Processing Time
Order Processing: Once your order is placed, it will be processed within 1-2 business days. This includes verifying your payment, preparing your order, and ensuring that it’s ready for shipment.
Shipping Confirmation: You will receive a tracking number once your order has been shipped, so you can follow its progress.

2. Shipping Rates
Domestic Orders: Shipping rates for U.S. orders are calculated at checkout based on the delivery address and the size/weight of the products.

Free Shipping: We offer free standard shipping for all domestic orders.
(Note: Specify the minimum order amount for free shipping, if applicable.)

International Orders: We currently only offer shipping within the U.S. at this time. For international orders, please contact us at info@tileandtop.com for additional information and rates.

3. Shipping Methods
We offer a range of shipping options to accommodate your needs:

Standard Shipping (5-7 business days)
Expedited Shipping (2-3 business days)
Overnight Shipping (1 business day, where available)
The exact delivery time will depend on the shipping method selected during checkout.

4. Delivery Times
Standard Shipping: Delivery typically takes 5-7 business days for domestic orders.
Expedited Shipping: Delivery typically takes 2-3 business days.
Overnight Shipping: If available in your area, delivery typically takes 1 business day.
Please note that delivery times may vary based on location, weather conditions, and other factors beyond our control.

5. Shipping Restrictions
P.O. Boxes and APO/FPO Addresses: We do not ship to P.O. boxes, APO, or FPO addresses at this time.
International Shipping: We currently do not offer international shipping, but please contact us for potential shipping arrangements.

6. Shipping Address Errors
Please ensure that your shipping address is correct at checkout. Tile & Top is not responsible for lost or delayed shipments due to incorrect or incomplete shipping addresses. If you realize there is an error in your shipping information, please contact us immediately at info@tileandtop.com.

7. Order Tracking
Once your order has shipped, we will send you a tracking number via email so you can track your order. If you have any issues with tracking, feel free to contact our customer service team for assistance.

8. Damaged or Lost Shipments
If your order is damaged during shipping or if it does not arrive within the expected time frame, please contact us within 5 business days at info@tileandtop.com. We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement or refund.

9. Shipping Insurance
We recommend purchasing shipping insurance for fragile or high-value items. While we take care in packaging your products, Tile & Top is not liable for damages caused by shipping or delivery.

10. Contact Us
If you have any questions regarding our shipping policy or need assistance with an order, please don’t hesitate to reach out to us at:

Email: info@tileandtop.com
Thank you for choosing Tile & Top. We are committed to delivering your products in a timely and efficient manner.