1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment details.
Account Information: Login credentials if you create an account.
Transaction Details: Records of purchases and order history.
Technical Data: IP address, browser type, operating system, and browsing behavior.
Cookies and Tracking Data: Information about your interactions with the Site, including pages visited and products viewed.
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders, including shipping and payment processing.
To provide customer support and respond to inquiries.
To personalize your shopping experience and recommend products.
To improve our website, products, and services.
To send promotional emails, newsletters, and offers (with your consent).
To comply with legal obligations and protect against fraudulent activities.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following scenarios:
Service Providers: With third-party vendors that help us operate the Site, process payments, or deliver products (e.g., payment processors, shipping carriers).
Legal Requirements: If required by law, subpoena, or government request.
Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of the business assets.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand user behavior, remember your preferences, and improve our services.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionalities of the Site.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction: Request access to or correction of your personal data.
Deletion: Request deletion of your personal information.
Data Portability: Receive a copy of your personal data in a structured format.
Opt-Out: Unsubscribe from marketing communications or limit the use of certain data.
To exercise these rights, please contact us at info@tileandtop.com.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@tileandtop.com
Address: 7879 Lemont Rd, Darien, IL 60561
Thank you for trusting Tile & Top with your personal information. Your privacy is important to us, and we are committed to safeguarding it.