1. General Terms
Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Site.
Account Creation: To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and are responsible for all activities under your account.
Accuracy of Information: You agree to provide accurate, current, and complete information when placing an order or interacting with the Site.
2. Product Information and Availability
Product Descriptions: We make every effort to provide accurate descriptions and images of the products on the Site. However, we do not guarantee that the descriptions, images, or other content are always accurate, complete, or error-free.
Product Availability: We reserve the right to limit the quantity of products available for sale. If an item is out of stock or unavailable, we will notify you as soon as possible.
3. Pricing and Payment
Pricing: All prices on the Site are listed in USD and may change without notice. Prices do not include applicable taxes or shipping fees.
Payment Methods: We accept a variety of payment methods, including credit cards, debit cards, and Shop Pay. By providing your payment information, you authorize us to charge your payment method for the total amount of your order, including shipping and taxes.
Order Confirmation: Once an order is placed, you will receive an order confirmation email. Please note that this is not an acceptance of your order, but a confirmation that we’ve received it.
4. Shipping and Delivery
Shipping: We ship products to [Insert locations, e.g., U.S. only, etc.]. Shipping fees are calculated at checkout based on the size and weight of your order.
Delivery Times: Delivery times vary depending on your location and shipping method chosen. Please refer to our Shipping Policy for detailed shipping information.
Damaged or Lost Shipments: If your order is damaged during transit or you experience any delivery issues, please contact us at info@tileandtop.com.
5. Returns and Refunds
We want you to be satisfied with your purchase. If you are not happy with your order, please review our Refund Policy for instructions on how to return items and receive a refund.
6. User Conduct and Restrictions
You agree to use the Site for lawful purposes and agree not to:
Violate any local, state, or national laws.
Engage in any fraudulent or deceptive activities.
Upload or transmit harmful content such as viruses or malware.
Attempt to gain unauthorized access to any part of the Site or its associated systems.
7. Intellectual Property
Ownership: All content on the Site, including text, images, logos, graphics, and product designs, are the property of Tile & Top or its licensors and are protected by copyright, trademark, and other intellectual property laws.
Use of Content: You may not copy, reproduce, distribute, or create derivative works from any content on the Site without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Tile & Top is not responsible for any direct, indirect, incidental, special, or consequential damages arising out of your use of the Site or the purchase of any products, even if we have been advised of the possibility of such damages. Your sole remedy is to discontinue use of the Site and request a refund as outlined in our policies.
9. Indemnification
You agree to indemnify, defend, and hold Tile & Top, its affiliates, employees, and partners harmless from any claims, losses, damages, or expenses (including legal fees) arising from your use of the Site or violation of these Terms of Service.
10. Modifications to the Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page with the updated effective date. By continuing to use the Site after such changes are made, you accept and agree to the updated Terms.
11. Governing Law
These Terms of Service will be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts located in Darien, IL.
12. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
Email: info@tileandtop.com
Address: 7879 Lemont Rd, Darien, IL 60561